Shipping & payment
Shipping costs & delivery times
We dispatch from Düsseldorf with DHL or DPD. In-stock items are usually handed to the carrier within 1–2 working days.
Standard shipping within Germany costs €4.90 and is free for orders of €100.00 or more. All amounts include statutory VAT.
Express shipping within Germany costs €9.99 where offered for your delivery address at checkout.
- Standard delivery: 3–5 working days
- For bank transfers, the delivery period starts when payment is received
- Any different delivery times are shown on the product page
Collection in person
Please arrange collection with us in advance. Collection is not currently available as an option at online checkout.
Phone: +49 2331 78 87 20
Delivery areas & restrictions
We deliver to Germany and the EU countries listed below. Please contact us before ordering for delivery to Switzerland or other countries.
Additional shipping restrictions may apply to paints, aerosols and other products requiring special handling. Please check the information on the product page and contact us before purchasing if special arrangements are needed.
Shipping rates within the EU
The following flat rates apply per order, regardless of weight. Free standard shipping on orders of €100 or more is available only within Germany.
| Delivery country | Shipping cost |
|---|---|
| Austria, Netherlands, Belgium, Luxembourg | €9.99 |
| Czechia, Slovakia, Denmark | €11.99 |
| France, Italy, Slovenia | €12.99 |
| Spain, Poland, Hungary, Croatia | €13.99 |
| Sweden, Finland, Portugal | €14.99 |
| Romania, Bulgaria, Ireland, Estonia, Latvia, Lithuania | €15.99 |
| Greece | €16.99 |
All shipping rates include VAT. The final total is shown at checkout before you place your order.
Accepted payment methods
- PayPal
- Credit and debit cards
- Payment in advance by bank transfer
You will see the final total before placing your binding order.
PayPal and card payments
For PayPal, credit and debit card payments, follow the payment provider’s instructions at checkout.
Payment in advance by bank transfer
If you choose to pay in advance by bank transfer, you will receive the payment details during the order process. Please include your order number as the payment reference.
Questions about your order
Please have your order number ready when contacting us. Consumer information is available in our Right of withdrawal.
Questions about shipping?
Please contact us before ordering if you need larger quantities, live outside our delivery area or would like to collect your order.
Get in touch